In-depth - E-trading and the digital broker: Know your responsibilities

Do you ever wonder if you're doing the right thing when it comes to compliance and regulation? Technology can make brokers' lives easier and their businesses more profitable, but it brings with it a raft of responsibilities and duties to clients.

When it comes to trading SME business online, there can be many pitfalls. From the variety of insurers you trade with, who have a range of policy wordings, to the limited contact time with these clients.

This article provides advice to brokers placing SME business online on how to strike a balance between serving clients' needs and mitigating risks.