Across the Asia Pacific region, we are experiencing a ‘life' changing technological revolution. Modern technology is fundamentally changing the way that life insurance companies here operate internally, as well as how they interact with their client base.
Technology in the life insurance industry is evolving away from its traditional perception of being an expensive obstacle to growth, to being a vital enabler of efficient business operations and innovative product offerings.
Now the future of information technology is about automatically linking all forms of processing so that there is a constant exchange of information that can be accessed from multiple points. A smooth flow of real-time information between systems and people is becoming commonplace, perhaps even expected.
This paper explores how technology is transforming the life insurance landscape and its impact upon revenues and costs, operational efficiencies, risk management, innovations and customer service.