Aviva plc: Annual report and accounts 2013

In 2013, Aviva's operating profit increased by 6.39% to £2.05bn, operating expenses fell by 11%, yet its combined operating ratio deteriorated marginally to 97.3%. This report focuses on Aviva's performance during 2013.

Topics covered:

- Strategic report.

- IFRS financial statements.

- Governance.

- Shareholder information.