Webinar: Claims as the catalyst for business-wide transformation

The importance of claims in the insurance customer experience has meant that it’s often a leader within an organisation when it comes to introducing new technology.  

This webinar discusses how innovations in claims can impact other areas of the insurance organisation and drive company-wide transformation. With panel members from both specialty and retail sectors it offers a critical market view of the issues.

An expert panel including Corinne Southarewsky, Chief Claims Officer from AXA XL, Andew Pedler, Head of Claims Client Relationships and Innovation at Liberty Specialty Markets, Peter Edgar, Head of Motor Claims Operations at RSA and John Bailey, Consulting Solutions Manager at Blue Prism, answers questions such as:

• How can modern claims professionals drive change at board level?
• What business outcomes should be targeted with new technologies and how is success measured?
• How are advances in claims enabling transformation in other areas of insurance?