Risk and claims management: Mapping your key business issues

One of the most productive tools available to businesses facing risk management or claims challenges is process mapping.

While some consider process mapping to be cumbersome and require specialised software and expensive outside experts, it doesn't have to be that way.

When a risk management or claims team works with a trained facilitator to create process maps, the company's work processes and areas for improvement become clearer. Process mapping may be used to evaluate both insurable and uninsurable risk exposures, claims management, purchasing, and a myriad of other processes. Mapping helps teams to understand their work and the work of others and to reach consensus about solutions.

Download this paper and find out how your business can reap the benefits of process mapping.