Conduct risk for insurers

Twenty-two CEOs and senior executives from across the UK insurance industry were interviewed to understand their views on, and response to, the FCA's Conduct Risk agenda. Participants covered a broad representation of the industry, including life insurers, general insurers, health insurers and composites.

This report presents our findings from the research and outlines the actions we believe insurers need to take in order to respond to the FCA's main areas of concern.