Outsourcing: Why insurers should consider outsourcing administration

Routine administration is an important part of many insurance roles, especially as regulatory requirements become more onerous. But, having to spend time dealing with paperwork can demotivate employees and is an inefficient use of their time. For instance, having underwriters carry out administration tasks wastes time and doesn't make business sense.

This paper looks at how outsourcing administration can ease the pressure on staff, allowing them to focus on the jobs they were hired to do.

Topics covered include:

- Financial benefits.

- Managing workflow.

- Employee satisfaction.

- Reducing waste.