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How can you avoid client disputes?

According to recent research, 44% of brokers say that they are concerned about the prospect of disputes with clients that could result in litigation. While litigation against brokers is comparatively rare, with most cases settled before they reach court, the costs have the potential to outweigh the income earned from that customer.

This article focuses on the steps that brokers can take to help minimise the risk of underinsurance and associated client disputes.

Topics covered:
• Using a BI calculator to help reduce errors and omissions that may lead to underinsurance.
• The main causes of litigation.
• Measures brokers can take to avoid litigation.