Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
All content by Insurance Post
Trade voice: Ajay Mistry on why networking is more important than ever
In this article, Ajay Mistry, founder of Gambit Partners and an advisory board member of the Chartered Insurance Institute’s broking community, outlines seven reasons why networking is crucial for insurance brokers.
Managing underinsurance risks and valuations
As inflation continues to be an issue across all lines of insurance, this article highlights how brokers can use AI to manage underinsurance risk and valuations.
Trade voice: MGAA’s Mike Keating on why collaboration is key to delivering claims outcomes
It’s no secret that getting the claims process right has been – and continues to be – a challenge for the insurance industry. In this article, Mike Keating, CEO of the Managing General Agents’ Association, examines why more than half of MGAs think improvements to claims processes are needed.
Trade voice: Biba’s Trudgill on scanning the horizon
How far do we actually need to go when considering the ways that insurance cover might evolve? In this article, Graeme Trudgill, CEO of the British Insurance Brokers’ Association, highlights why brokers need to anticipate the products that clients of the future will need.
Is remote working right for the insurance industry?
Following the firing of an insurance employee whose keystrokes showed she wasn’t working enough from home, this article explores whether remote working is suitable for fresh entrants to the industry.
Ensuring chronic pain doesn’t debilitate insurers
The measurement of pain in any personal injury claim is often difficult given its subjective nature, but a particular challenge arises in claims involving chronic pain conditions. This article highlights why chronic pain claims remain challenging for insurers.
View from the top: Creating customer-centric insurers
In this article, Amanda Fox, chief customer officer at Markerstudy, outlines the importance of communication, product design and employee engagement for insurance businesses pursuing a truly customer-centric approach.
Embedded insurance: Blind to the risks?
The huge excitement sweeping the insurance industry about the potential of embedded insurance is easy to understand. However, in the race to embrace this opportunity, many are in danger of overlooking the risks, reputational and regulatory. Read this article to find out more.
Insurers should stop boasting about paying 99% of claims
Insurers need to stop advertising themselves as being a panacea and be honest with customers if the industry is to be trusted, according to James Daley, managing director of Fairer Finance. Read this article to find out more.
Podcast: What to expect from the FCA in 2024
Insurers should brace themselves for the FCA kicking the tires of how well providers and brokers are adhering to Consumer Duty requirements in 2024. Listen to this podcast to find out what to expect from the FCA in 2024.