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370 whitepapers and resources
Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.
How do insurers – from the hottest insurtechs to the enterprise players level up?
In this webinar, an expert panel discuss the forces which are reshaping the insurance industry, how insurers/insurtechs can use emerging technologies to ‘level up’ and the opportunities for insurers/insurtechs to partner together to drive growth.
Working for ARAG - Emma Wilson
In this video, ATE Account Manager, Emma Wilson, talks about her skills and experience and why she wanted to join ARAG.
Digital customer service: Reinventing how insurance companies interact with and support their agents and policyholders
Digital customer service technology is enabling insurers to reinvent how they interact with and support agents and policyholders. This podcast discusses major takeaways from Rick DeLisi’s book he co-authored, ‘Digital customer service: Transforming customer experience for an on-screen world’.
Mistakes to avoid for a successful digital finance transformation
In this webinar, an expert panel discuss and share first-hand experiences from their finance transformation journeys. Topics covered include: how to avoid common mistakes; executing best practices; ensuring your finance department can act as a strategic partner to the business.
Webinar – Part two: Optimise the policy lifecycle and claims process to achieve a seamless customer experience
In part two of this webinar, an expert panel provide practical advice to insurers on how to implement automation to achieve a seamless CX. Topics covered include: applying customer experience principles; building a business case to demonstrate ROI; balancing automation with human intervention.
Webinar – Part one: Optimise the policy lifecycle and claims process to achieve a seamless customer experience
In part one of this webinar, an expert panel discuss how insurers can optimise the policy lifecycle and claims process to achieve a seamless CX. Topics covered include: maximising automation; using digital solutions to provide a seamless customer service; the danger of oversimplification in claims.
How can insurers leverage new technologies to level up with customer expectations and future-proof the industry?
Whether it is buying/renewing motor cover or watching the latest eight-part blockbuster drama, as far as consumers are concerned the journey should not be too dissimilar. In this webinar, an expert panel discuss how insurers can harness new technologies to level up and satisfy clients.
Overcoming challenges - 2021 financial results
In this video, Tony Buss, Managing Director of ARAG UK, talks about how the company overcame the significant challenges that 2021 presented to grow the business and deliver a very positive result for the year.
Vlog: Advice on building a career in data science
What's it like to work in the field of data science? In this vlog, Alan O’Loughlin, data analytics leader for international markets at LexisNexis Risk Solutions describes a typical day in the life of a data scientist and provides practical advice on building a career in data science.
How to rethink work with SS&C Blue Prism intelligent automation
This video demonstrates the platform capability lifecycle of SS&C Blue Prism from identifying, designing and developing your best automation candidates through to deploying, managing and orchestrating your digital workforce.