Video
370 whitepapers and resources
Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.
What's new in reinsurance management
Watch this video to learn about the latest trends, strategies, and technologies being deployed for reinsurance management.
Webinar: Claims as the catalyst for business-wide transformation
The importance of claims in the insurance customer experience has meant that it’s often a leader when it comes to introducing new technology. This webinar discusses how claims innovations can impact other areas within an insurance company and drive company-wide transformation.
Video: Claims reimagined
This video provides information on Guidewire’s vision for leveraging intelligent automation technologies to reimagine the claims process through touchless claims handling that dramatically reduces costs while optimising customer claims experiences.
From idea to delivery with UPC
This video sheds light on how UPC Insurance provides an enhanced customer experience through SaaS-based core systems with its new flagship insurtech company, Skyway Technologies.
Know your customer: Improve customer experiences with predictive behaviours
In this video, an expert panel discuss why customer journey orchestration is the best way to enhance communications and provide key business insights to improve customer experience.
The new standard for unlocking actionable intelligence within insurance
Watch this video to learn how insurers can empower claims specialists, underwriters and other knowledge workers to improve decision-making by embedding data and analytics within existing behaviours and workflows.
Digital transformation is the new normal: Upping the game for the insurance industry
Technology adoption follows a predictable path and can put huge pressure on established industries tied to prior generations of technology. In this video, bestselling author Geoff Moore discusses the age of disruption and how established insurers can adapt to address the challenges involved.
The board room: Is the customer always right?
In this video, an expert panel discuss the latest considerations for customer friendly service within insurance, how to keep customers well informed and how insurers can build on excellence when feedback is already positive.
View from the top: Opportunities for home claims transformation post-pandemic
In this video, Michael Porter from CoreLogic talks about new insurtech trends, lessons learned from the pandemic and opportunities for home claims transformation.
View from the top: Climate-related risks and insurance
In part one of this video, Aon’s Emma Karhan discusses climate-related exposures and how the insurance industry can prepare for the next major systemic risk. In part two, AIR UK’s Shane Latchman discusses how insurers can use natural catastrophe models to quantify climate change risk.