Pricing White Papers

To achieve a sustainable profit, personal lines insurers need to transform their retention rates, using modern communications techniques to engage with customers and understand their individual needs. Based on a specially-commissioned study involving 42 senior managers at UK and Irish insurers. VIEW SUMMARY

The annual Insurance 360 Business Insurers Insight Report service rankings show some steady, some on ladders – and some on snakes. This article provides a summary of the service standards provided by the UK's leading 40 commercial insurers, based on input from 360 commercial broking professionals. VIEW SUMMARY

In the summer of 2011, Insurance 360 conducted a study of Marine & Transport insurers’ service to brokers. This executive summary lists the performance ratings of 13 Marine and Transport insurers, based on feedback from 104 brokers and gives a brief analysis of each insurer's performance. VIEW SUMMARY

Telematics provides the ability to move away from traditional segment-orientated models towards one based on individual driver behaviour, allowing a far more accurate calculation of risk. This two page article assesses the business challenges, strategic solutions and benefits of Telematics usage. VIEW SUMMARY

This guide is intended to ensure that insurers understand their obligations under the Equality Act 2010. In particular, insurers should re-examine their processes and procedures to ensure they are taking all reasonable steps to do this. Areas covered include: underwriting; documentation and claims. VIEW SUMMARY

Tailored towards bespoke insurance specialists, this edition of Lloyd's market newsletter looks at: what happens when a footballer sustains a career threatening injury; cover for journalists in conflict zones; marine insurance innovations; Solvency II; recent disasters and earthquake risks. VIEW SUMMARY

Underwriters take risks every day of their lives, yet many are unaware of the subconscious thoughts that are clouding their judgements and creating irrational behaviours. Download this report for a glossary of the key insights from behavioural theorists and improve your decision making. VIEW SUMMARY

The ABI undertook a survey of 1,408 18-24 year olds. One percent of respondents (two out of 196) that hold a full driving licence but do not drive said it was because they could not get an insurance quote, with age cited. This equates to around 8,000 people when grossed up to the UK population. VIEW SUMMARY

Insurance brokers make a critical contribution to the functioning of the insurance market. Yet, their activities, roles and contribution are often little understood. The purpose of this report is to address this information gap and highlight the contribution of insurance brokers to the UK economy. VIEW SUMMARY