Technology Trends
1397 whitepapers and resources
Technology Trends
Three ways to turn personalisation into a competitive advantage for your P&C insurance business
Insurers looking to defend their market positions will need to make the right moves to meet their customers’ growing expectations. This blog sheds light on the trends shaping the future of insurance personalisation and three ways insurers can turn personalisation into a competitive advantage.
Property intelligence: Understanding and managing natural hazards
This report reviews the techniques and tools available today to help insurers understand, manage and mitigate natural hazard risk for properties they are insuring.
How we built Duck Creek with Andy Yohn
On this episode of Conversations on the Creek, Rob Savitsky sits down with Duck Creek Co-Founder and VP of Product Strategy, Andy Yohn, to discuss the founding and evolution of Duck Creek.
Eight types of errors and omissions claims
In this article, Coalition's technology errors & omissions department shares eight examples of professional risks and how they could result in claims.
IPT compliance: A guide for insurers
Insurance premium tax (IPT) is complex. For insurers, keeping up with changing rates, rules and regulations can be challenging especially when writing across multiple territories. Designed for insurers, this guide provides everything you need to know about the IPT regulatory landscape.
Infographic: Policyholders want a superior claims experience
This infographic sheds light on policyholder feedback about their claims experiences, the factors influencing claims satisfaction levels and why insurers are turning to multi-party communication hubs to raise claims satisfaction scores.
Insurance data extraction and ingestion report 2023
For most insurance organisations, there are manual elements to ingesting, processing and transferring data, which is time consuming and expensive. Featuring profiles of 30 leading insurtech providers, this report provides some top tips for insurers on how to improve data ingestion and extraction.
Customer story: AXA Switzerland is detecting fraudulent claims in real-time using AI
AXA Switzerland needed a solution that could ensure a fast and easy claims process while stopping fraud, a challenging combination. This case study focuses on how AXA Switzerland leveraged Shift Claims Fraud Detection, to detect fraudulent claims in real-time using AI.
The future of insurance personalisation
In this podcast from Duck Creek Technologies, Rob Savitsky and Mathew Stordy chat with Bryan Falchuk about the future of insurance personalisation. Topics covered: what a personalised customer experience means; using SMS to improve the claims journey; use cases for leveraging AI/ML; UBI; telematics.
Power of the collective: The rise of insurance associations
Insurance fraud is now seen as a collective industry problem, resulting in the formation of associations dedicated to harnessing the global power of insurance data and analytics. This content highlights how the UK’s IFB and Canada’s Équité Association are protecting members from insurance fraud.