Technology Trends
1394 whitepapers and resources
Technology Trends
Customer success story: Saxon Insurance becomes a virtual carrier
Saxon Insurance serves the Cayman Islands community, which is comprised of approximately 50,000 inhabitants. This case study sheds light on how Duck Creek helped Saxon Insurance transform from an old insurance company that had very little market share into a true virtual carrier.
Insurance innovators Nordics roundtable: Seizing the ecosystem opportunity
Trust, value and flexibility are the key principles shaping embedded insurance offerings in the Nordics. This content provides a summary of a recent roundtable discussion where 12 senior insurance executives based in the Nordic region spoke freely and openly about the marketplace.
Adapting to the Post-Covid landscape: Self service insurance solutions
The insurance industry has seen a shift in customer preference towards self-service portals, due to the rapid rise of tech-savvy customers. This blog discusses four ways insurers can pave the way for improved self-service options in the insurance industry.
A beginner's guide to underwriting workbenches
Underwriting workbenches represent an opportunity for insurers and MGAs to increase their competitive edge by automating administrative processes, augmenting data sets and increasing regulatory compliance. Download this report to find out more.
Infographic: Global consumer insurance insights 2023
The 2023 Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers across 13 countries, delving deep into their purchasing habits, and openness to new products and communication methods from insurers. This infographic highlights the key findings.
Building humanised experiences together
This workbook is designed to give insurers the opportunity to develop a plan to create humanised experiences. By completing the workbook, you will gain insight into both where your customer experience is at its best, and where your customer experience is letting the customer down.
Exploring the impact of the ‘cost-of-living crisis’ on pet insurance sales and renewals
At a recent roundtable discussion hosted by Insurance Post, in collaboration with CRIF, an expert panel discussed the influence of the current cost-of-living crisis on pet insurance sales and renewals. This article provides a summary of the key discussion points.
Defining humanised insurance technology
How can the insurance industry provide customer experiences that are empathetic and experiences that connect people with higher levels of engagement? This blog highlights how insurers can provide humanised insurance experiences through the use of humanised insurance technology.
Global consumer insurance insights 2023
Now in its second year, the Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers. Read this report for the latest insights into the preferences of insurance consumers and the strategic opportunities for insurers to improve engagement.
The top repetitive and mundane tasks that could be eradicated by switching to a modern reinsurance management solution
Various systems and processes that power reinsurance programs are becoming ill-equipped to handle the rigors of modern reinsurance management. This blog sheds light on the top repetitive and mundane tasks that could be eradicated by switching to a modern reinsurance management solution.