Supply Chain Management White Papers

Insurance 360's Loss Adjusters’ Insight Report, assesses the service levels provided by Britain's leading adjusters to claims professionals at insurance companies. This 2011 report breaks down performance according to major loss and commodity claims. Download this executive summary for an overview. VIEW SUMMARY

70% of risk managers in North America said their supply chain risk had increased since 2005 but only 35% think their companies would be “moderately effective” at managing this. This free White Paper offers a simple guide to key risk factors, questions to ask, and practical steps to take. VIEW SUMMARY

This edition of Belfor's international journal focuses on reducing the impact of a crisis. Belfor outlines its four phase crisis management strategy based around maintaining perspective and rationality. The magazine also features risk management in the public sector plus several case studies. VIEW SUMMARY

Catastrophic flood damage to the Cumbrian area challenged the Forshaw Group. All properties were submerged to a depth of 1.5 metres, there was no access via roads or bridges and most importantly, the team had to work with homeowners traumatised by the tragedy of losing their treasured possessions. VIEW SUMMARY

As the market prepares itself for Retail Distribution Review (RDR) implementation at the end of 2012, the issue of a mass-market “simplified advice” proposition continues to exercise industry players. Chris Gilchrist looks at the issues and provides some thought on the Government‟s direction. VIEW SUMMARY

A market report into the UK Personal Lines Insurance sector. The report covers: GWP trends since 2006 by market segment; profitability and investment returns (1998-2009); anticipated profitability levels; net promoter scores and retention levels; perceptions of value; drivers of NPS. VIEW SUMMARY

A CII critique of the Insurance Mediation Directive, which aims to improve the quality of insurance distribution throughout Europe. The review features responses to key questions. VIEW SUMMARY