IT and Software Support White Papers

Whiteboard is a quarterly JLT client publication that provides news, opinion and articles addressing insurance and risk management issues as well as broader topics that are currently affecting UK corporate companies. This issue covers cloud computing risks, coping with catastrophe and telematics. VIEW SUMMARY

Winn Solicitors is a progressive law firm. At its formation, Winn Solicitors researched the legal IT market for a flexible software platform that would allow it to tailor its services for separate clients. This case study assesses the implementation of new software and the commercial results. VIEW SUMMARY

Insurance Medical Reporting specialises in providing medical reports on behalf of clients injured in non-fault road traffic accidents. Between 2006 and 2010, IMR's business grew rapidly, rendering its IT systems obsolete. This case study explores IMR's implementation of new case management software. VIEW SUMMARY

Ten years ago, MSL Legal Expenses made the decision to investigate case management software technologies. The main motivator was finding a way to accommodate the needs of its businesses, retain data and avoid duplication. This case study looks at the firm's implementation of software solutions. VIEW SUMMARY

Box Legal provides after the event insurance for personal injury claims. This case study looks at the firm's implementation of the Proclaim software package and its effect upon: service delivery; costs; policy processing; database management and business development. VIEW SUMMARY

Insurers are abuzz with the potential for future competitive advantage through “big data" and analytics. This paper assesses opportunities to transform paper documents of all types into digital formats – yielding major improvements in business optimization and the customer experience. VIEW SUMMARY

In July 2010, Ordnance Survey undertook a study of 50 operational risk specialists. The main objectives of the study were to find out how widely used geography is in assessing operational risk and to see if there had been any significant change since last year's survey. VIEW SUMMARY

Excellence in claims handling is a competitive edge for an insurance company and is a service that clients greatly value. The purpose of this guide is to enable claims handlers to undertake a detailed evaluation and then report to clients and client prospects on their claims handling capabilities. VIEW SUMMARY

Brit Insurance Quick to see benefits of Microsoft SharePoint - collaboration and document management brings efficiency and control to contract management and compliance. VIEW SUMMARY