Fraud
187 whitepapers and resources
Fraud
The state of insurance fraud technology
The Coalition Against Insurance Fraud, in partnership with SAS, conducted its fourth study to better understand how insurers are using technology to detect and prevent fraud. This report sheds light on whether insurers are succeeding with anti-fraud technology, challenges faced and future plans.
Under the radar: Why scammers get away with corporate APP fraud
APP fraud is a trend that’s starting to worry businesses across the country. However, the truth is that scammers often get away with it by focusing on hijacking smaller payments to mid-tier suppliers. This article highlights why APP fraud scams often fly under the radar.
Video: Defending against fraudulent claims
In this short video, Victoria Keating, claims relationship manager lead at Aviva discusses how her team work closely with customers to help ensure they can defend against spurious claims.
Why APP fraud could hit corporates hard
Authorised push payment (APP) fraud occurs when a fraudster tricks a consumer or business into making a payment to an account under their control. This article focuses on the emergence of APP fraud, why businesses are vulnerable and the steps they can take to mitigate the risks.
Pushing back on payments fraud
One of the most common fraud vectors today and greatest vulnerabilities is push payments, with APP fraud losses totalling £354.3 million in 2018. This whitepaper sheds light on the emergence of APP fraud and how technology can counter the rising risk in push payments.
White list - is your glass half full?
As insurers continue to explore new ways to fight fraud, one thing they might consider is turning the models for identifying fraudulent claims on their head. This blog looks at how insurers could apply more intelligent white-listing of customers in order to speed up the fraud investigation process.
Industry brief: Prevent application fraud and detect false claims
Policyholders have high expectations for a streamlined experience, but insurers must also consider the realities of rising fraud. This content looks at how insurers can balance the competing demands of catching fraud, authenticating good customers, and providing outstanding user experience.
Is device the missing piece in your fraud puzzle?
As fraud experts examine the current trends & impacts of insurance fraud, device data is becoming a vital piece of the puzzle in a world full of compromised credentials. Based on insights from a recent panel discussion, this report looks at how you can overcome insurance fraud in the digital age.
Fighting fraud: Personal data is not a panacea
In the insurance industry, where data about real people and real vehicles is being used by ghost brokers, insurance businesses need to constantly be on the lookout for new ways to stay ahead of fraudsters. iovation’s John Marsden considers the tools available to combat the scourge of ghost broking.
In-depth - claims: The tech frontline
In this article, Insurance Age investigates how brokers can use technology to manage claims and help customers prevent them.