Claims

456 whitepapers and resources

Claims

Changes to CPR 44

The Civil Procedure Rule Committee has announced that certain critical amendments to the QOCS rules come into force for all personal injury and clinical negligence claims issued from 6 April 2023. This short blog highlights the latest changes.

Embedded insurance: Protecting the gap

Embedded insurance is receiving some hype, with claims that it could help bolster the industry by closing the protection gap while simultaneously creating the potential for lower-cost distribution. This content sheds light on the latest developments and the implications for insurance providers.

Resolving legal disputes for landlords and tenants

As mediation and other forms of alternative dispute resolution recover some lost ground, this content explains how a new process that ARAG developed in response to the Coronavirus Act, is proving every bit as helpful in the difficult circumstances created by the cost-of-living crisis.

Eight ways to improve claims processes and handling

Even the smallest of inefficiencies within an insurance company’s claims process can jeopardise the customer relationship, which is why it’s imperative that insurers dedicate themselves to improving the claims process and handling. This blog highlights eight ways to improve claims management.

Future of insurance claims is a 'data first' approach

There is little doubt the insurance industry will need to adopt a ‘data first’ approach to provide effective claims management processes in the future. This blog highlights why putting data first may take a change in mindset and the importance of taking a holistic approach to claims assessments.