Strategy
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Strategy
Five ways a digital workforce can transform insurance operations
Effectively deploying a digital workforce can help insurers to break down organisational silos, improve underwriting and loss ratios, whilst also enhancing the customer experience. Download this e-book to find out more about five ways a digital workforce can transform insurance operations.
Policy processing and broker service offerings: Covid-19 and beyond
For the next few months, most insurance companies will be operating to “keep the lights on,” with a focus on delivering essential services and maintaining operations. This infographic highlights the steps insurers can follow to elevate operational resilience, manage policies and support brokers.
Information, intelligence & innovation: How UK financial services is shaping up for 2020
Based on research conducted by Nuxeo, this report examines the challenges and opportunities facing UK banks and insurers in 2020, how they are preparing and where the industry is heading next.
Ergonomics best practices: Guidelines for staying healthy while working from home
Effective ergonomics in an office setting is challenging enough, but when employees must work from home for the foreseeable future due to Covid-19, the chance of injuries stemming from poor ergonomics increases. This article provides guidelines for staying healthy while working from home.
Post Covid operating models for insurance
The Covid-19 experience and the challenges around operational resilience will change the way insurance companies look at operating models. This content highlights why previous operating model theories should be discarded and the factors insurers need to consider when creating new operating models.
Self-employment Income Support Scheme
The current Covid-19 crisis has brought on a wave of new challenges for many self-employed people and small businesses. This infographic sheds light on the UK government’s Self-employment Income Support Scheme and who is eligible to apply.
Why the time is now for the digital workforce in insurance
Adoption of a digital workforce within insurance has been inconsistent. In this podcast, Blue Prism’s Michael Marchuk and Sanjay Kaniyar, a partner with McKinsey & Company, discuss how strategic thinking will lead the industry to see intelligent automation as a driver of real digital transformation.
Coronavirus job retention scheme (‘CJRS’) eligibility
Employers are being offered the option to receive government funding so they can furlough employees on 80% of their wages (up to £2,500 per month). This also includes National Insurance and Pension payments. Designed for UK employers, this infographic sheds light on who is eligible for the scheme.
Webinar: Managing claims content chaos with intelligent content services
Today insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. This webinar discusses how to improve customer retention and increase efficiency in the claims experience.
Vlog: Why are ecosystems important for insurers?
What does the future look like for ecosystems in insurance? Ellen Kay, UK Product Manager at Duck Creek Technologies Europe, shines the spotlight on how insurers benefit from an ecosystem approach to technology in this short but highly informative Vlog.