Category: IT Planning and Management
Published: 03 March 2014
The UK's first new retail bank in 125 years has invested in Microsoft Office 365 and Microsoft Dynamics CRM to drive a unique employee and customer experience that combines the traditional values of face to face service in-store with efficient business processes to offer simpler, more convenient banking to customers.
Exchange and SharePoint provide a strong foundation for collaboration; Lync and Yammer extend this into instant messaging, video conferencing, integrated telephony and enterprise social media, and Dynamics CRM Online unifies all customer information into a single view of all customer interactions.
IT Planning and Management | 09 June 2014| Article
Broker IT and Software Support | 08 May 2014| Case Study
Broker IT and Software Support | 22 April 2014| Case Study
Business Intelligence | 26 March 2014| White Paper
IT Products and Reviews | 06 March 2014| Article
© Incisive Media Investments Limited 2014, Published by Incisive Financial Publishing Limited, Haymarket House, 28-29 Haymarket, London SW1Y 4RX, are companies registered in England and Wales with company registration numbers 04252091 & 04252093.