Using geography in the fight against insurance fraud: A research study undertaken by Ordnance Survey in conjunction with the Insurance Fraud Investigators Group (IFIG)

Overview

Following last year's successful research study, Ordnance Survey undertook a follow-up study with the members of the Insurance Fraud Investigators Group (IFIG). Almost 170 insurance fraud investigators (IFIs) were asked 19 questions, a mixture of multiple-choice and open-ended questions, to determine how geography is used in detecting and combating insurance fraud (IF). The research also looked at whether the current economic climate is having an effect on IF.

Objectives:

1. To determine how geography is used in detecting and combating IF.


2. To identify the key issues facing IFIs over the next 12 months.


3. Identify if there has been a shift in trends since 2009's results.


4. Identify if there has been an increase in IF since the beginning of 2010 and where increases have been seen.

Methodology:                                          

Administered by Ordnance Survey using an online survey, 19 questions were asked to 167 IFIG members. Respondents were asked to respond to a mixture of multiple choice and open-ended questions. Results were analysed and published in a report, which was sent to the respondents who took part in the study. All respondents were insurance fraud investigators or linked to insurance fraud investigation.